Each one is a bit funny in isolation, and it's also true that the most common feedback is always unhappy feedback, but every company looking for another vein to tap for sustenance hopes observers will write off their particular incision as hyper-specific. Besides providing a place to check before doing business with a company, the Consumer Rights Wiki is about making the cumulative effect of a thousand hyper-specific cuts harder to ignore.
ball_of_lint 59 minutes ago [-]
On the Bose one:
Consider if your laptop was paired to it's specific charger and would refuse to charge with any other cable or charger. Lose or break your charger and suddenly your $2000+ laptop is irreparable.
That seems obviously stupid, right? And the sort of thing that ought to be illegal? Well, the headphones are the same, just with a different looking charging cable.
Gigachad 14 minutes ago [-]
Apple gets all the heat for consumer rights issue, and rightfully they do need to do better, but every time I look, they are one of the best companies for repair and consumer rights. The rest of the industry is straight up atrocious.
Apple will sell you a replacement left or right airpod, and a replacement case. If you bought all 3 to form a complete product it comes out hardly more expensive than buying a new one so the replacements are fairly priced too.
eru 16 minutes ago [-]
> That seems obviously stupid, right?
Yes.
> And the sort of thing that ought to be illegal?
No, why? As long as you know ahead of time what you are getting, seems fine to me. People are also allowed to buy impractical shoes in stupid colours, and that shouldn't be illegal.
Gigachad 13 minutes ago [-]
Because it's destroying the planet creating mountains of ewaste. And because as a consumer, I don't want to spend a week doing research on every product to make sure they aren't abusing my rights in some confusing way that only shows up years down the line.
In the same way I like not having to check restaurants are poisoning me, I like knowing my consumer rights are being respected in every other industry.
eru 9 minutes ago [-]
Your preferences are not necessarily shared by other people.
What's next, banning pineapple on pizza?
> Because it's destroying the planet creating mountains of ewaste.
Don't buy stuff, then? Or in general, ask your legislators for a tax on ewaste?
> And because as a consumer, I don't want to spend a week doing research on every product to make sure they aren't abusing my rights in some confusing way that only shows up years down the line.
Read reviews, or rely on brands that have a reputation to burn, or ask your AI helper to read the fineprint.
Gigachad 1 minutes ago [-]
Thankfully my preference for not destroying the environment and abusing buyers is shared by the majority in my country which is why stricter consumer laws are catching up to these tech companies.
charcircuit 8 minutes ago [-]
>creating mountains of ewaste.
Earth is much much bigger than you think it is. Even if you care about reducing waste, less then 3% of total waste is ewaste. Ewaste is not destroying the planet.
rockskon 12 minutes ago [-]
So long as it wasn't something that changed due to a firmware update after purchase, sure.
One of the most common grievances on ConsumerRightsWiki is when the terms of the sale seem to change after you've already purchased the product.
AnyTimeTraveler 45 minutes ago [-]
Each one reads to me as:
User is lead to believe X, if they don't read the fineprint.
X is not the case. Instead you get Y.
That sounds perfectly fitting into a consumer rights wiki to me.
Also, Clinton the cat is the much beloved cat of the persom who started the wiki.
charcircuit 12 minutes ago [-]
It's hard to take seriously when many of these pages are not anti consumer but just products that one random person distant like something about. Like for one the fact that it has a mobile companion app is anticonsumer.
You can't when against these people and I highly suggest ignoring these "consumer rights" people as their opinions don't reflect what makes actual business sense to do.
LelouBil 3 hours ago [-]
I encountered a BTRFS filesystem corruption today, nothing too heavy, it got recovered by a repair (even tough I don't know what caused it, memtest is clean and ssd is also clean), but while researching about it I was surprised to see Louis Rossman's business website show up !
Louis is quite vocal about transparency for consumers and openly sharing knowledge for people to be able to do repairs themselves or even set up a competing business.
Aurornis 2 hours ago [-]
Wow, the amount of AI-generated SEO content on this website is wild. I clicked on one of the related articles and it's also hijacking my scroll so I can't scroll down to the pages of extra content underneath the article.
I don't care who's doing it, that's not cool.
efilife 2 hours ago [-]
he explained why he does that. In short, he was fighting to be displayed in search results by having legitimate content on the site for months, but the traffic was dying day by day and killing his business. He then asked Gemini to write him some bullshit SEO and went back to the 1st spot on google. Look for the video on his channel, it's not as bad as it looks.
I found this but keep in mind there were more videos about it. Let me leave the description of the video here:
Google delisted my business for almost a year. Professional SEO couldn't fix it, creating a new site didnt help. What finally worked was having AI rewrite my authentic content into corporate-friendly bunk. I hate that it worked.
This video took me a month to make because I felt ashamed of my decision.
hmry 1 hours ago [-]
"The website search company sells a tool to make websites", just another entry in the looooong list of Google's conflicts of interest
21 minutes ago [-]
eccentricwind 3 hours ago [-]
Dear Santa, please make consumer rights true; The other entities didn't really listen.
chrysoprace 2 hours ago [-]
For those that don't know, this is an initiative started by Louis Rossmann and is largely run by a few volunteers.
a9i 3 hours ago [-]
It is a commendable initiative, but its credibility must be maintained by applying the policies scrupulously.
It's a pity that pages cannot be created in other languages, given that anti-consumer practices also occur outside the English-speaking world.
eru 12 minutes ago [-]
You can create something like verbraucher-rechte.de just fine.
https://consumerrights.wiki/w/Bose_QuietComfort_Sleepbuds_do...
https://consumerrights.wiki/w/Tyre_warranty_sold_via_mobile_...
And there's also https://consumerrights.wiki/w/Mr._Clinton_the_cat
Consider if your laptop was paired to it's specific charger and would refuse to charge with any other cable or charger. Lose or break your charger and suddenly your $2000+ laptop is irreparable.
That seems obviously stupid, right? And the sort of thing that ought to be illegal? Well, the headphones are the same, just with a different looking charging cable.
Apple will sell you a replacement left or right airpod, and a replacement case. If you bought all 3 to form a complete product it comes out hardly more expensive than buying a new one so the replacements are fairly priced too.
Yes.
> And the sort of thing that ought to be illegal?
No, why? As long as you know ahead of time what you are getting, seems fine to me. People are also allowed to buy impractical shoes in stupid colours, and that shouldn't be illegal.
In the same way I like not having to check restaurants are poisoning me, I like knowing my consumer rights are being respected in every other industry.
What's next, banning pineapple on pizza?
> Because it's destroying the planet creating mountains of ewaste.
Don't buy stuff, then? Or in general, ask your legislators for a tax on ewaste?
> And because as a consumer, I don't want to spend a week doing research on every product to make sure they aren't abusing my rights in some confusing way that only shows up years down the line.
Read reviews, or rely on brands that have a reputation to burn, or ask your AI helper to read the fineprint.
Earth is much much bigger than you think it is. Even if you care about reducing waste, less then 3% of total waste is ewaste. Ewaste is not destroying the planet.
One of the most common grievances on ConsumerRightsWiki is when the terms of the sale seem to change after you've already purchased the product.
User is lead to believe X, if they don't read the fineprint.
X is not the case. Instead you get Y.
That sounds perfectly fitting into a consumer rights wiki to me.
Also, Clinton the cat is the much beloved cat of the persom who started the wiki.
You can't when against these people and I highly suggest ignoring these "consumer rights" people as their opinions don't reflect what makes actual business sense to do.
https://rossmanngroup.com/problems/btrfs-filesystem-corrupti...
I don't care who's doing it, that's not cool.
https://www.youtube.com/watch?v=II2QF9JwtLc
I found this but keep in mind there were more videos about it. Let me leave the description of the video here:
Google delisted my business for almost a year. Professional SEO couldn't fix it, creating a new site didnt help. What finally worked was having AI rewrite my authentic content into corporate-friendly bunk. I hate that it worked. This video took me a month to make because I felt ashamed of my decision.
It's a pity that pages cannot be created in other languages, given that anti-consumer practices also occur outside the English-speaking world.